Contact & Support
Open a ticket, request service, or contact us
Monday–Friday, 8 AM–5 PM Central. For urgent issues, call (504) 655-0629.
Support Portal
Submit a support ticket with photos of the issue. You'll get a ticket number by email.
What happens next
After you submit, you'll get a confirmation email with your ticket number. Reply to that email to add details or check on your ticket.
Start a Remote Session
- Call or submit a ticket first.
- Download and run QuickSupport (no install needed).
- Read your ID and password to our technician.
Only share your ID with SMRT Solutions staff you are speaking with.
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Service & Repair
Equipment down? Request service.
Tell us what's wrong and we'll follow up to schedule service. For urgent issues, call us.
Call (504) 655-0629Have photos of the problem? Submit a support ticket with images.
Request a Quote
Tell us what you need and we'll follow up with a custom quote.
- (504) 655-0629
- info@smrt-solutions.com
- Monday–Friday, 8 AM–5 PM Central
- After-hours and emergency support available case by case.
- Louisiana
- Louisiana, Texas, Gulf Coast & Southeast US
Service area
Based in Louisiana, we support facilities across the Gulf South and Southeast.
- Louisiana
- Texas
- Mississippi
- Alabama
- Gulf Coast
- Southeast US
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